Knight Frank
Your enquiries. Handled.
A personalised overview for Sebastian Toy. How a Dotty&Dash AI agent works for a brand like Knight Frank.
A personalised overview for Sebastian Toy. How a Dotty&Dash AI agent works for a brand like Knight Frank.
What Dotty&Dash is, and why it exists.
International buyers and tenants do not wait until 9am London. The first response wins the relationship. An AI agent replies in seconds, in the right tone, day or night, in any language.
Past applicants, registered buyers, dormant landlords, expired vendors. Your CRM is full of warm relationships your team simply cannot get to. The AI agent works through them, qualifies, books, and hands the live ones to negotiators.
Phone, WhatsApp, email, web chat, social DMs. Every interaction is a Knight Frank moment. The AI agent is trained on your brand voice, your services, your offices, so every conversation feels on brand and considered.
A look inside the iPhone app your team uses to oversee the AI agent.
The AI agent is not a chatbot. It is a fully trained, branded team member that works alongside your negotiators, day and night, never forgetting a lead and never missing a follow up.
Every new enquiry, on any channel, gets a personal response in seconds. Budget, area, timeline, motivation, captured in conversation.
The agent checks calendars, suggests times, confirms appointments, and sends reminders. Your negotiators just turn up.
Old applicants, lapsed landlords, past vendors. The agent works through them, restarts conversations, and surfaces the ones ready to move.
Missed call? The agent calls back, qualifies the lead, books the viewing or valuation, and logs the whole conversation.
An enquiry in Mandarin, Arabic, Russian or French is handled in that language. Critical for prime international buyers.
Every conversation, transcript, and outcome is visible to the team in the iPhone app and your CRM. Nothing happens in the dark.
If any of this looks useful for Knight Frank, the next step is a short call to walk through your specific channels, volumes, and brand requirements.
Get in touch